What We’re Looking For: As a Quality Engineer, you’ll be responsible for independently delivering high-quality work, ensuring that products sold by Iridium meet high standards for performance and appearance. Working in this role, you’ll develop and drive implementation of quality improvement plans for subscriber equipment products (Phone Handsets, Modems, Transceivers, etc.) with both internal organizations and outside suppliers to achieve ever-higher performance standards.   What You’ll Do: - Support the identification of new ideas and approaches to drive electronic, mechanical, and cosmetic appearance quality improvements of subscriber equipment - Establish key metrics and make decisions using data to meet business objectives and customer expectations - Develop, communicate, and deploy systematic procedures and processing instructions that drive improvement of Supplier Quality - Present products, deliverables, analyses, and information exchange between Iridium, multiple ODMs, contract manufacturers, and key sources of supply - Analyze warranty returns and repair requests to determine root cause and independently propose corrective actions - Coordinate the issuance of Supplier Corrective Action Requests (SCARs) and conduct follow up verification and validation of actions taken by suppliers - Represent the quality function on new product introduction teams What You’ll Need to Succeed: - Strong communication skills, with the ability to effectively communicate issues, impacts, and corrective actions - The ability to exercise wide latitude in determining objectives and approaches to critical assignments - Possess an analytical mindset, with the ability to understand a situation or problem and think critically to make decisions or come up with solutions - Be comfortable managing upward, including being a proactive communicator and asking for help when needed - Have excellent interpersonal skills, and be able to establish valuable relationships with leadership and both internal and external colleagues - A depth of technical skills in dealing with complex issues and the ability to transfer findings into report and presentation formats - The ability to interpret drawings and specifications - Must be able to prioritize key tasks, take ownership over your work, and operate with minimal supervision - Be active in seeking out ways to continuously improve yourself and gain new knowledge

The Iridium Satellite tracking ground station team is looking for a bright student to support routine maintenance and analysis on RF, Electronic and Mechanical systems and subsystems. Data Analysis will require the successful candidate to retrieve various logs from both computer platform systems and network based UNIX servers for processing and generate statistical reports used to gauge the performance of the ground station.   What You'll Do: Specific Duties include, but are not limited to: - Remove and replace failed or suspect equipment – Antenna and Rack - Facilities maintenance – routine visual inspections of facilities equipment (UPS, Generator) and logging of findings. - Antenna RF uplink data collection for calibrations - Daily system checks for satellite tracking antenna systems - System Log collection and production of the raw data for statistical analysis. - Monthly Preventative Maintenance on the Antenna Tracking Pedestals - Snow removal from the antenna radomes (as needed) - Daily log entries for the ground station à activities performed, weather conditions, visitors - Provide support in a “on-call” capacity providing there is no impact to the academic schedule Skills You’ll Obtain: - Real-world experience in chosen field of interest and related topics through multiple hands-on projects - Critical thinking and analytical skills - Working in and contributing to a team environment - Organization and time management What You’ll Need to Succeed: - Able to read and interpret schematic diagrams. - Basic knowledge of Radio Frequencies (RF) communications and principals. - Basic working knowledge of electronic lab test equipment - Spectrum Analyzer - Power Meter - Oscilloscope - Strong work ethic, positive attitude, and professional demeanor - Ability to work independently and as part of a team - Excellent verbal and written communication skills - Attention to detail and accuracy

What We’re Looking For: Iridium is seeking a Manager, Software Quality Assurance who is looking to take an exciting next step in their career. As a leader within our Software delivery team, you will be responsible for managing the Quality Assurance Test and Integration activities. In this role, you’ll be responsible for comprehensive testing, integration and validation of Iridium business and billing system releases/enhancements. You’ll be successful in this role if you are a good communicator, active listener and creative problem solver with an analytical mind. If you’re enthusiastic about the possibility of getting to lead and mentor your fellow employees, then we want to talk to you.   What You’ll Do: - Mentor and train your team by performing regular check-ins, discussing career growth opportunities, giving constructive feedback, and acknowledging performance issues when necessary - Be responsible for the creation of comprehensive test cases and plans for functional , performance, stress and regression testing needs for all assigned projects, systems, and applications - Lead inter-departmental coordination of testing schedules, plans and results effectively to ensure that all testing needs are being assessed and addressed. - Be accountable for effectively and accurately documenting delivery and integration results and concerns as well as communicate them to developers, stakeholders, and project managers - Oversee the QA I&T automation design and execution efforts

What We’re Looking For: Iridium is seeking a Security Engineer III to independently deliver high-quality work and drive projects and deliverables to completion, providing security and network support to the Iridium commercial and mission networks. As a Security Engineer III, you’ll be responsible for configuring and maintaining firewall controls, implementing security policies, configuring site-to-site and remote access VPNs, designing and documenting security policies and procedures, and assisting the security team in maintaining a strong cybersecurity posture.    What You’ll Do: - Perform day-to-day security activities such as firewall changes, VPN setup, and security maintenance (review logs, react to alarms, etc.) - Perform installation, configuration, maintenance, and troubleshooting of security and networking hardware and operating systems - Maintain networking infrastructure equipment such as switches, routers, and firewalls including but not limited to Cisco hardware (Cisco Catalyst L3 switching and Nexus 7K/5K/3K/2K platforms) and firewalls (Cisco ASA and FirePower, Fortinet Fortigate, Check Point, and Palo Alto firewalls) - Manage, monitor, and maintain VPN tunnels - Maintain all related audit logs and adhere to Configuration Management rules required to meet compliance - Conduct research on network products, services, protocols, and standards to remain abreast of developments in the network and security industry, technologies, and best practices - Provide real time troubleshooting and problem resolution as required, and demonstrate open-mindedness and flexibility when making decisions - Coordinate activities with other security and networking engineers.

The Iridium Internship Program is an opportunity for students to be a part of the Iridium teams shaping the future of satellite communications. As an Intern, you’ll begin making an impact on real projects from day one! Come prepared to grow, develop, and learn alongside a team and the leaders of our company. The Iridium Internship program is a 12-week program that runs from May 22, 2023 to August 11, 2023. During the program, interns will have the opportunity to provide valuable support to an Iridium department on a project or important work assignment. Interns will also be provided an opportunity to engage with senior leadership and fellow interns via regular engagement activities. Interns will participate in an end of internship presentation, where we ask them to reflect on their summer internships and present a summary of what they have learned and accomplished.   What We’re Looking For: Iridium seeks a stand-out Technical Support Intern. This role will shadow the Customer Support Engineer role and will learn to interact with several key engineering and support groups at Iridium while supporting customer issues and projects.  Projects will include Certus platform testing with a variety of Value Added Manufacturer (VAM) products, troubleshooting customer issues by reviewing firewall logs and various Iridium traffic logs, and assisting with documentation efforts of various technical processes and troubleshooting procedures.   What You’ll Do: - Work with the support engineer to analyze and review escalated customer issues - Support ongoing efforts to test out updates and new service features on various Iridium data services - Review internal support documentation and suggest additions/updates based on daily experiences - Assist in the day-to-day activities of the various Customer Care groups Skills You’ll Obtain: - Real-world experience supporting customers at each level of support through multiple hands-on projects - Real-world experience working with satellite communication devices, making calls, and transferring data - Critical thinking and analysis of customer traffic - Working in and contributing to a team environment - Organization and time management - Strengthened communication skills through team collaboration What You’ll Need to Succeed: - Strong work ethic, positive attitude, and professional demeanor - Ability to work independently and as part of a team - Excellent verbal and written communication skills - Attention to detail and accuracy

What We’re Looking For: Iridium is seeking a motivated Principal Engineer to join our Gateway Integration and Test Team. As a Principal Engineer, you’ll be responsible for the research, development, testing, and sustaining engineering activities of the Iridium services and ground infrastructure. In this role, your primary focus will be requirements analysis, development of test plans, procedures, test execution, analysis, debugging and test reporting. You’ll be successful in this role if you are able to create reliable and robust products, are interested in the long-term success of your work, and are highly self-reliant.   What You’ll Do: - Configure, modify, and maintain Mobile Switching Center (MSC), create and modify digit translation, global title routing, route analysis, end of selection, GSM protocols, and SS7/ISUP protocols - Perform real-time and post real-time system analysis and turn results into meaningful information, such as root cause analysis and trending analysis for the ground segment of the Iridium network - Identify, develop, and enhance processes, procedures, tools and/or scripts to maximize system uptime and operational efficiency - Decompose requirements into verifiable test objectives and Develop Test plans/procedures - Develop, execute, and enhance test procedures and Analyze test results; generate and present reports based on test execution and analysis

What We’re Looking For: Iridium is seeking a talented, hands on Government Pricing Manager to join our accounting team. You will play a key role in the new proposal process by leading pricing efforts and collaborating with the proposal team. In this role you will work closely with program managers, contracts, and the business unit in connection to government programs.   What You’ll Do: - Play a key role in proposal preparations including, but not limited to: RFP review, cost estimating, pricing, developing cost volumes, BOEs, and roll-ups of NRE, RE and Materials; pricing documentation “what-if” cost analysis - Serve as the pricing SME and provide guidance and counsel on all aspects of cost proposal preparation during the proposal process - Lead pricing efforts and develop pricing narratives of all sizes and complexities and all types of contract solicitations (FFP, T&M, CPFF, CPAF, etc.) - Complete all forms, templates, and gather all data required to meet cost accounting requirements identified in a solicitation, including CAS - Facilitate and lead pricing reviews with upper management and coordinate with senior staff to determine pricing structure and strategy. Play a key role in strategy sessions and color team reviews - Develop and maintain cost/pricing templates, financial models and perform analyses to support the growth of the business and execution of strategic initiatives - Implement improvements of financial policies and procedures in support of projects including proposals - Support of government compliance and audit activities and ensure pricing proposal activities will withstand DCAA review/audit

What We’re Looking For: Iridium is seeking a Network Administrator III to join our Network Infrastructure team. As a Network Administrator III, you’ll be responsible for assisting in maintaining the Gateway commercial networks for both local (Chandler/Tempe) and various remote sites across the company. Working in this role, you’ll gain valuable experience in maintaining functional network infrastructure and equipment, performing network installation, testing, validation, and troubleshooting. You’ll thrive in this role if you enjoy learning and adapting to a fast-paced environment where you can use multiple skills to deliver high quality solutions.   What You’ll Do: - Maintain data center infrastructure equipment including IP switching, routers, and firewalls including, but not limited to Cisco hardware (to include Cisco Catalyst L3 switching and Nexus 7K/5K platforms), and firewalls (to include Cisco ASA, Fire Power, and Fortinet firewalls) - Provide real time troubleshooting, independent problem resolution, and present analysis/issues to team, as needed - Perform installation, configuration, maintenance, and troubleshooting of networking and security hardware, and operating systems - Conduct research on network products, services, protocols, and standards to remain abreast of developments in the network and security industry, technologies, and best practices - Responsible for the development and maintenance of IT Documents (diagrams, procedures, etc.) - Provide 24/7 on-call assistance on an as-needed basis

What We’re Looking For: Iridium is seeking a Quality Engineer to join our team. As a Quality Engineer, you’ll be responsible for delivering high-quality work by ensuring that products sold by Iridium meet high standards for performance and appearance. Working in this role, you’ll develop, and drive implementation of quality improvement plans for subscriber equipment products (Phone Handsets, Modems, Transceivers, etc.) with both internal organizations and outside suppliers to achieve ever-higher performance standards.   What You’ll Do: - Assist in driving electronic, mechanical, and cosmetic appearance quality improvements of satellite phones, modems, transceivers, etc. - Build internal and external communication channels to help enhance our products quality - Represent the quality function on new product introduction teams - Play a role in presenting products, deliverables, analysis, and information exchange between Iridium, multiple ODMs, contract manufacturers, and key sources of supply - Deploy systematic procedures and processing instructions that drive improvement of Supplier Quality - Make decisions using data to meet business objectives and customer expectations - Work with Iridium Contract Manufacturers (CM’s) and Original Device Manufacturers (ODM’s) to solve surface mounting technology (SMT), mechanical and electronic issues, making sure processes adhere to Iridium specifications, quality standards, operating procedures, and instructions - Work to implement methods to inspect, test and evaluate the reliability of manufacturing processes, products, and production-testing equipment - Analyze warranty returns and repair requests to determine root cause and propose corrective actions - Coordinate the issuance of Supplier Corrective Action Requests (SCARs) and conduct follow up verification and validation of actions taken by suppliers

What We’re Looking For:   Iridium is seeking a Senior Contracts Manager to join our Legal Team to partner with Iridium’s Government Programs business and Operations Program Management Office to support and advance the company’s public sector business.  You will be responsible for developing, implementing, and managing Iridium contractual relationships in a professional, timely, and cost-effective manner.  The federal government contracts, subcontracts and other key agreements you and your colleagues will manage are critical to Iridium’s business, our value-added partners and our customers in support of mission-critical communications solutions at a growing, mid-sized technology company that retains small-size company advantages and ambience.   Duties and Responsibilities: - Provide expert contracts management guidance, oversight and know-how throughout the federal government contracting lifecycle for both FAR Part 12 and FAR Part 15 contracts and subcontracts, including cost-reimbursement contracts, and Other Transaction Authority (OTA) agreements - Prepare and disseminate information for management consideration regarding contract status, negotiation, compliance, modification, and termination - Develop successful working relationships with internal customers, stakeholders, government contracting officers, and prime contractors in the formation, negotiation, award, performance, and close-out of contracts and subcontracts - Identify and mitigate contractual risks; confirm compliance with applicable legal/regulatory requirements, company policies and industry best practices; and ensure company positions are accurately documented and fully reviewed in accordance with company policies - Help develop and refine policies, procedures, and processes to facilitate consistent, agile, risk-based approaches to contract management and compliance with contract requirements

What We’re Looking For: Iridium is seeking a talented and motivated IT Support Specialist I to join our Information Technology team.  As an IT Support Specialist I, you will provide daily support of end user requests and issues, assist with providing level I troubleshooting and remediation support for the Iridium IT Service Desk, and work in cooperation with System Administrators, Network Engineering, and Technical Operation teams to provide secure LAN and WAN connectivity for systems and end users. In this role, you will work on a small team, so if you are passionate about being a team player and assisting others, we’d like to talk to you!   What You’ll Do: - Assist in administering, supporting, and maintaining desktops, laptops, mobile devices, peripherals, and all associated operating systems and applications for all users in a multi-site corporate environment - Maintain a professional attitude and appearance while providing excellent customer service - Perform employee onboarding IT functions for new employees and contractors including setting up user accounts and computer logins, establishing email addresses, phone system logins/pin numbers, and distributing computer, cell phone and other equipment - Participate in employee offboarding IT functions, including the collection of equipment and deprovisioning of computer/security access - Work on service requests and help desk tickets daily - Help your team maintain company asset management within the Configuration Management Database (CMDB) - Maintain appropriate tools (Service Now, Active Directory, and SCCM) to assist in the execution of duties - With guidance, draft, update, and validate Service Desk documentation, such as internal and user facing knowledge articles - Continually learn and improve skill sets through use of varies learning platforms such as Pluralsight, SNOW knowledgebase, etc.

What We’re Looking For: Iridium is seeking an Application Support Specialist III to join our Billing Operations Team. In this position you will be responsible for administration and maintenance of Iridium’s billing, provisioning, mediation and reporting systems. You will be working with internal and external customers, including Sales, Customer Care, Revenue Assurance, and Finance on general inquiries and system level support. Working in this role, you’ll gain valuable experience in Telecom billing, provisioning, and mediation while making a meaningful impact on critical remote communications needs related to emergency, safety, and overall global communications. You’ll thrive in this role if you employ creative thinking and technical skills to minimize request/issue turnaround times and maximize efficiencies.   What You’ll Do: - Analyze system performance statistics and work with various teams on implementing changes necessary to improve billing and provisioning performance as well as information delivery - Maintain and support software in the billing stack, troubleshoot issues and independently provide prompt resolution to customers, ensuring to prevent future occurrence of issues - Develop UNIX/SQL scripts and/or create Jobs in Control-M for automation of billing process, generation of reports, and resolution of system issues, ensuring to document troubleshooting steps and root cause analysis for continuous process improvement - Perform customer migrations and other bulk requests using SQL, Unix and ReadyAPI, and coordinate with other teams as needed to ensure all systems are updated properly - Work closely with Security, Network, and other teams on implementing new systems or solutions to existing systems such as Datamart, Data Warehouse, ensuring proper regression testing of system functionality and performance. - Administer user security for all billing/provisioning applications - Provide after-hours, overnight, and weekend on-call support of the 24/7 provisioning system

What We’re Looking For: As the IT Support Specialist II, you provide support of end user requests and issues, providing Level II troubleshooting and remediation support for the Iridium IT Service Desk, working in cooperation with System Administrators, Network Engineering, and Technical Operation teams to provide secure LAN and WAN connectivity for systems and end users.  You will work on a small team, so you’ll bring a team player mentality and thrive at assisting and working collaboratively with your team.   What You’ll Do: - Work collaboratively with your team to administer, support, and maintain desktops, laptops, mobile devices, peripherals, and all associated operating systems and applications for all users in a multi-site corporate environment - Maintain a professional attitude and appearance while providing excellent customer service - Perform employee onboarding IT functions for new employees and contractors including setting up user accounts and computer logins, establishing email addresses, phone system logins/pin numbers, and distributing computer, cell phone and other equipment - Perform employee offboarding IT functions, including the collection of equipment and deprovisioning of computer/security access - Maintain company asset management within the Configuration Management Database (CMDB) - Responsible for accurately recording detailed closure cause codes on incidents to assist with determining Service Desk trends - Maintain appropriate tools (Service Now, Active Directory, and SCCM) to assist in the execution of duties - Participate in creating, updating, validating, and maintaining appropriate and current Service Desk documentation, such as internal and user facing knowledge articles - Continually learn and improve skill sets through use of varies learning platforms such as Pluralsight, SNOW knowledgebase, etc. - Pursue additional training opportunities in order to maintain the skills necessary to execute duties

What We’re Looking For: As the technical leader of the sales engineering team, you will lead and develop a team of Applications and Sales Engineers responsible for working closely with our partners and our internal sales team to provide technical input and lead field demonstrations in support of product sales. In this position you will apply your proven abilities as a team leader.   You will connect with current and potential clients in meaningful ways to effectively demonstrate Iridium’s value through the company’s network, service and technology offerings. You will assist customers & partners in the efficient integration of Iridium’s hardware and network elements.  In addition, you will provide product education as well as sales support for technical solutions and configuration to Iridium customers.   What You’ll Do: - Foster and develop a highly effective team of Application and Sales Engineers to effectively support the development and certification of VAM products.  - Mentor and train your team by performing regular check-ins, discussing career growth opportunities, giving constructive feedback, and managing conflict when necessary - Define and deliver solutions that optimize Iridium business growth and customer satisfaction - Validate that the hardware and services offering aligns with clients’ objectives - Effectively onboard new partners and communicate with customers by email, telephone, and in-person to diagnose and resolve system problems - Assists with the development of operational processes, procedures, best practices, and methods - Assists in creating new and improving existing tools to help partners more effectively develop end to end solutions and aid in testing - Act as an escalation point for the Customer Support Representatives in diagnosing and ultimately resolving client issues - Provide product teams with valuable input during the product development cycle to help create amazing new products and services - Provide effective technical support in both customer and internal interactions

What We’re Looking For: Iridium is seeking a talented Solutions Engineer to join our Billing Systems team.  As the Solutions Engineer, you will be responsible for using your advanced knowledge of telecommunications billing and provisioning systems to provide solutions to system and business problems through technology. You will engineer, integrate, and validate existing and new billing and provisioning systems as they are upgraded for improved business operations.  You will provide expert advice and guidance in the field of mediation and provisioning of wireless telecommunications systems   What You’ll Do: - Design future state upgrades to the network / billing process including mediation - Provide guidance and integration architecture solutions that will support our business strategic vision - Play a key role in planning, prioritizing, and completing projects, service requests ensuring our integration of test validation architecture - Provide root cause analysis and craft innovative solutions in support of our continuous improvement plan - Collaborate with network and gateway staff to ensure a smooth and reliable integration of telecommunications services with existing back-office systems - Use advanced knowledge to create and maintain documentation as it relates to system configuration, mapping, processes, and service records - Work in collaboration with Operations, Development and Quality Test and Integration for application tuning and system support of backend systems

Summary:   Iridium is seeking a Member of the Technical Staff (Lead Software Developer) to join our Ground Development team.  The Member of the Technical Staff will serve as a software development and maintenance technical lead for the following areas: - Satellite Ground System requirements definition and implementation - Software build management evolution and efficiency - Generation and management of Satellite upload data products - Process definition and tuning using Atlassian tools - SW Development Team Lead Additionally, the Member of the Technical Staff will provide experienced leadership by building relationships with executive leadership, proactively helping others in order to enhance team productivity, and informally mentoring others beyond the immediate team to support all areas of software development within the Satellite Operations and Ground Development teams.   Duties and Responsibilities - Must be customer oriented and responsive to software control boards - Follow and develop Iridium processes for Change Control, Prioritization, Risk Management, COTS Management, Build and Test software deployments - Develops optimized code for both scalability and performance - Work within the Iridium-defined Agile/Scrum framework for software development and assume leadership roles to drive efficient development sprints - Drive implementation and maintenance of software build environments using the Atlassian tool suite - Lead and coordinate development in selected technical areas and report to Ground SW development managers - Work with senior management to establish strategic plans to lead the implementation of software releases per direction of stakeholders - Present complex results, implications, and options, and speak persuasively, through briefings and documentation, to influence those outside of immediate team - Provide opportunities for others to develop specialized skills and knowledge; Proactively help others in order to enhance team productivity - Informally mentor others beyond immediate team   Job Requirements - Possess or develop expert knowledge of Iridium and functional area, including InControl (Satellite Control Software) or Iridium’s custom Data Repository/Retrieval system or Iridium’s custom System Control SW - Confidently recognize and adapt to different communication styles based on stakeholder style and preferences - Demonstrated ability to uncover flaws/problems/risks in data or projects by asking strategic questions - Demonstrated ability to logically analyze multiple data sources to respond to frequent, complex, and high impact situations - Demonstrated ability to manage significant risks and issue resolution (on projects or general area of oversight) independently, and evaluate the results for lessons learned - Exceptional data mining skills - Must have expertise and experience in developing optimized code for both scalability and performance - Ability to create and/or drive major updates to the existing architecture - Expert working knowledge of Space Vehicle logical and physical interfaces - Effective MS Office skills - Strong troubleshooting skills and ability to use reference documentation - Ability to oversee multiple projects of team, developed internal/external relationship, established cross-team partnership - Ability to mitigate conflicts among different teams and to establish influence without direct control

What We’re Looking For: Iridium is seeking a External Projects Team (EPT) Associate Director who is ready to rise to the next level in their career. As an Associate Director of the EPT Team you will be in charge of the overall coordination and continuous improvement of all aspects of the group via setting objectives and effectively managing multiple priorities cross-functionally. In this role, you’ll be responsible for providing technically feasible solutions for the assigned projects, ensuring the projects have common Systems Engineering processes, implementing common solutions to technical problems, and working closely with the program managers.  If you’re passionate about leading and mentoring a team, utilizing broad knowledge to deliver products and services, and supporting a diverse set of customers, then we want to talk to you.   What You’ll Do: - Foster and develop a highly effective team of engineers to facilitate EPT activities and projects - Lead EPT efforts of multiple simultaneous objectives that span several functions - Develop and maintain the team’s overall budget, goals, and schedules, ensuring adherance - Design and lead the development of services that interact with Iridium ecosphere - Ensure EPT serve as the technical authority on all assigned projects - Oversee requirements analysis and decomposition of systems requirements - Ensure all projects follow the required project processes - Ensure proper co-ordination is implemented between projects with an emphasis on finding common engineering solutions where applicable - Lead team participation in development of RFP and SOW efforts and lead team in support of major reviews such as SRR, PDR & CDR - Mentor and train your team by performing regular check-ins, discussing career growth opportunities, giving constructive feedback, and managing conflict when necessary - Identify current staffing needs and secure appropriate resources which will allow for the expansion of team capabilities   What You’ll Need to Succeed: - BS or MS degree in engineering or related technical field - 15+ years of relevant experience in the Satellite industry - Experience leading test and analysis activities of complex communications and/or space-based systems - Previous management experience, including coordinating software development activities and developing and maintaining schedules - Expertise with the Microsoft Windows and Office product suite - A strong knowledge of satellite systems and both Waterfall and Agile processes - Capable of being a strong motivator and source of direction for your team and exemplifying commitment to your team’s goals - A people-oriented mentality and the ability to actively promote cross-functional team building - The ability to confidently drive discussions, raise support for key ideas, and tailor your communication style to a wide range of audiences - The creativity, resourcefulness, and decisiveness needed to manage risks and respond to critical situations - A strong sense of urgency in driving projects to completion and a motivation to achieve outcomes and results - Excellent prioritization skills and the ability to effectively coordinate the activities of multiple groups

What We’re Looking For: Iridium is seeking a Director, Program Management who is ready to rise to the next level in their career. As a Director, Program Management, you will be in charge of one or more high priority programs, or a group of related projects, within the Technology Development and Operations (TDO) Organization. In this role, you will lead, mentor, and supervise a team of project managers, matrixed engineers, and contractors in a program or project portfolio of high impact and value to the company.  This role has a high degree of collaboration with other teams to deliver successful solutions and navigate interdependencies in a matrix environment. If you can provide clear and consistent communication and have a passion for leading and improving your fellow employees, then we want to talk to you.   What You’ll Do: - Foster and develop a highly effective team of project managers who will be matrixed to business unit vice presidents and who are ultimately responsible for the project and technical design, implementation, production, and/or operations - Be responsible for overall program planning, including developing program documentation (schedules, budgets, and project plans), and defining processes required for projects/programs - Oversee financial management, including approval and management, of program budgets - Be in charge of resource planning and management, which includes coordinating project team and resolving team conflicts as well as leading project teams to fulfill project mission and meet program goals - Be accountable for the resolution of significant issues and risks - Provide status reports via updating status for complex program and project schedules What You’ll Need to Succeed: - Capable of being a strong motivator and source of direction for your team and exemplifying commitment to your team’s goals - A people-oriented mentality and the ability to actively promote cross-functional team building and develop relationships with senior leadership - The ability to confidently drive discussions, present and raise support for key ideas, and tailor your communication style to a wide range of stakeholders - The ability to influence others without direct control - Demonstrated ability to work with multiple stakeholders and manage competing priorities with internal clients - The creativity, resourcefulness, and decisiveness needed to manage risks and respond to critical situations - Strong negotiation and team-building skills with the ability to create consensus around decisions and mitigate conflicts - A strong sense of urgency in driving projects to completion and a motivation to achieve outcomes and results - Excellent prioritization skills and the ability to effectively coordinate the activities of multiple groups

Product Manager (McLean, VA) Iridium Satellite, LLC seeks a Product Manager (McLean, VA) responsible for end-to-end management of Iridium handset and hotspot product lines. Responsible for lifecycle management of products including concept, design, development, launch, sustaining, and end-of-life/discontinuation to optimize revenue and profitability. Responsible for new product development including defining technical and business requirements, creating use cases, defining user experience, creating product roadmap, and go-to-market plans. Translate product strategy into detailed requirements. Work on NPI needs, tasks, supporting artifacts and supporting executive gate reviews to meet new product milestones. Define the user experience to optimize usage through user analysis and qualitative market research. Create product strategy documents that describe business cases, high-level use cases, technical requirements as well as demo and product presentations. Work with engineering to define supporting application functionality, UI interface, graphics, user acceptance testing and release on app store. Support beta testing activity. Work on the product launch and supporting launch plan tasks . Sustain product management of Iridium’s portfolio of Personal Portable products. Manage product issues and resolution of high impact issues with engineering and 3rd party vendors. Responsible for set-up documentation and website information for existing customers to optimize the use of Personal Portable products. Conduct regular reviews with internal customer support teams to assess and address ongoing issues. Coordinate testing of new firmware or application updates and movement of projects through Iridium’s new product introduction process. Responsible for regular vendor management meetings with supporting external vendors of Personal Portable products. Develop and implement sales support tools, training and awareness programs. 5% travel required. Telecommuting permitted.

What We’re Looking For: As a Systems Engineer I, you will participate in the development, implementation, and verification of requirements for the Iridium communication system and Iridium services. You will also participate in systems engineering planning, scheduling, and execution to include requirements definition, allocation, system design, analyses and trade studies, hardware/software design oversight, system integration & testing, and system verification.  Additionally, you will interact with, monitor, and provide guidance to third party developers and contracted engineering companies. You will succeed if you enjoy working on and solving technical problems as part of a broader Engineering team.   What You’ll Do: - Participate in systems engineering efforts on assigned projects associated with the management and enhancement of existing services and the development of new services and capabilities - Assist in conducting technical feasibility analysis and trade studies - Aid in the development and evaluation of top-level system requirements and allocation to subsystems - Assist in conducting system integration and test planning - Support project management and program documentation - Participate in the design of in-house projects - Support systems engineering initiatives by creating documentation to capture system requirements and system implementation details - Implementation tracking and non-conformance resolution - Provide summary of project results, issues tracking and reporting to management