Iridium Satellite

  • 2020 Summer Internship - Data Analyst

    Job Locations US-AZ-Tempe
    Job ID 2020-1601
    Information Technology
    Worker Category
  • Company Overview

    Iridium is the only truly global voice and data satellite communications network that connects people, organizations, assets, government and relief agencies with “on-the-move” availability.  Together with its ecosystem of partners, Iridium delivers essential, reliable communications with an easy-to-integrate platform and service for improved efficiency.  With more than 20 years of experience, Iridium will soon be launching the next-generation of connectivity, Iridium CertusSM - the most versatile global broadband service with improved speeds to satisfy the critical need to send and receive communications when traveling by land, sea or air.  For more information about Iridium products, services and partner solutions, visit

    Position Summary, Job Requirements & Responsibilities

    Position Summary:

    The IT team is seeking a Data Analyst intern for the summer of 2020. As a Data Analyst Intern, you will have the opportunity to assist the IT department in collecting and analyzing ticketing data and data for the Iridium internal data storage, to help develop improved processes and proceduress, resulting in better service to IT customers. 


    Duties & Responsibilities:

    • Take data from different IT ticketing systems, and analyze it for trends.

    • Assist with the development of processes and procedures around the trends found in the analysis of the ticketing data.

    • Gather and analyze data from on-premise storage and help develop process and procedures for archiving, purging, and migrating data to on-line resources.

    Professional Skills to be Acquired: 

    • Interpersonal skills
    • Greater understanding of multiple ticketing platforms
    • Data analysis
    • Strengthen SQL and other database skills
    • Understanding of best practices in an IT environment

    Experience & Education Requirements / EEO

    • Must be a minimum of 18 years of age
    • Must currently be enrolled in an accredited college or university preferably working on a graduate degree in computer science, data analytics, data science, statistics or mathematics.
    • Data analysis (data mining, enterprise and applied analytics, quality management, data modeling), preferably within a STEM context
    • Excellent problem-solving skills
    • Strong communication skills and business acumen. Able to summarize technical details into a non-technical summary
    • Familiarity with SQL or other databases
    • Knowledge of Python or R as well as Power BI
    • Synthesizes complex or diverse information from collected and researched data
    • Prioritizes and plans work activities
    • Sets goals and objectives. Uses time efficiently
    • Proficiency with MS Office Suite, especially Excel and PowerPoint
    • Interest in aerospace and/or telecommunications

    Iridium is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity or status as a protected veteran. EOE of Minorities/Females/Vets/Disability and other protected categories.



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