Iridium Satellite

  • Hosted Payload Systems Engineer

    Job Locations US-VA-Leesburg
    Job ID 2018-1316
    Worker Category
    Regular Full-Time[F]
  • Company Overview

    Iridium is the only truly global voice and data satellite communications network that connects people, organizations, assets, government and relief agencies with “on-the-move” availability.  Together with its ecosystem of partners, Iridium delivers essential, reliable communications with an easy-to-integrate platform and service for improved efficiency.  With more than 20 years of experience, Iridium will soon be launching the next-generation of connectivity, Iridium CertusSM- the most versatile global broadband service with improved speeds to satisfy the critical need to send and receive communications when traveling by land, sea or air.  For more information about Iridium products, services and partner solutions, visit

    Position Summary, Job Requirements & Responsibilities



    This position provides critical ground support and analysis for the Hosted Payload domain in support of the Mission Real-Time operations team. The Hosted Payload Systems Engineer will provide system performance monitoring of the Hosted Payload power, bandwidth, and latency.  They will also perform anomaly and issue resolution, troubleshooting, root cause identification, metric gathering, and determining corrective actions for tools, processes, procedures, and software pertaining to Hosted Payload operations.  They will also support the development of new processes, procedures, and software tools while implementing continuous process improvement of the Hosted Payload operations domain.   Candidate will work normal business hours and provide 24x7 on-call support for real-time troubleshooting and provide CM, QA, Security, and Safety support as required.  Position is dependent upon a signed contract and SOW between Aireon and Iridium being completed.


    Duties and Responsibilities


    • Provide systems engineering support to maintain and develop new processes, procedures, and software tools focused on continuous process improvement and more efficient operations for the Hosted Payload domain
    • Provide system performance monitoring and analysis for all aspects of the Hosted Payload operations. Develop and deliver metrics on system performance for all CDRLs to the Aireon and AC community
    • Perform systems engineering and real-time analysis. Track, trend, and analyze potential problems and anomalous conditions that may affect the Hosted Payload domain and its customers
    • Provide on call support, real-time investigation and troubleshooting for all real-time operations anomalies related to the Hosted Payload operations
    • Support the Hosted Payload Operations Center (HPOC) by identifying new tools, processes, or software required to automate the monitoring, fault detection, and response for our hosted payload customers.
    • Provide CM, QA, Security, and Safety support as required
    • Support development and execution of all required training materials and processes related to initial certification, recurring training, anomaly specific scenarios, new build capabilities, and EASA witness proficiency exercises

    Job Requirements


    All applicants must complete Iridium Satellite Hosted Payload Operator (HPOC) certification.  The certification process is a 2 - 3 month, average, combination of in-house classroom training and On-the-Job (OJT) apprenticeship culminating in formal job task demonstration and examination.  The applicant must be proficient in a UNIX/LINUX operating system, general programming capabilities, as well as standard PC usage and applications. 

    Experience & Education Requirements / EEO

    Experience/Education Requirements


    Minimum of a BS in Aerospace, Mechanical, or Electrical Engineering, Physics, Mathematics, Systems Engineering, Computer Science or related technical discipline or a combination of technical experience in the area of satellite or network operations. Ideal candidates will have work experience of 2-5 years in a satellite or network operations environment. The ideal candidate will have a working knowledge of satellite operations, Hosted Payload operations, and have strong analysis and system engineering skills. Candidates who have previous experience with Hosted Payload Operations will be preferred.  Candidates must have a strong background in troubleshooting and problem solving, and working under tight time constraints. Candidates should be highly motivated as they will be working in a dynamic and evolving operational environment which at times requires rapid response and recovery during 24/7 operations. Candidates must be able to work independently with little to no supervision, as well as be able to work effectively with the HPOC operators, developers, and quality control specialists.


    Iridium is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity or status as a protected veteran. EOE of Minorities/Females/Vets/Disability and other protected categories.


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